TAPI Error 0x80000022 occurs with an English (Canada) or French (Canada) system locale (311885)

The information in this article applies to:

Microsoft Windows XP Home Edition
Microsoft Windows XP Professional

This article was previously published under Q311885

SYMPTOMS

If you choose the English (Canada) or French (Canada) setting in the Regional and Language Options tool in Control Panel and you use the Network Connection Wizard to create a dial-up connection, you may receive the following error message:

Cannot Load Tapi Information
Error 0x80000022

The error message appears when you select the Use dialing rules check box on the General tab in the properties for the dial-up connection.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version      Size     File name
   ------------------------------------------------------
   15-Nov-2001  12:07  5.1.2600.0   216,576  Rasapi32.dll
   15-Nov-2001  12:07  5.1.2600.20  630,784  Rasdlg.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was first corrected in Windows XP Service Pack 1.

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbnetwork kbWinXPsp1fix KB311885