Computer with SpeedStep Hangs When It Wakes Up from an S4 State (311706)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q311706 SYMPTOMS
Your laptop computer that supports Intel SpeedStep Technology but that does not support RTC wake-up from S4 (Hibernate) may stop responding
(hang) when it resumes from hibernation.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------------
12-Jun-01 17:01 5.1.2600.22 1,842,176 Ntkrnlmp.exe
12-Jun-01 17:02 5.1.2600.22 1,896,960 Ntkrnlpa.exe
12-Jun-01 17:02 5.1.2600.22 1,870,336 Ntkrpamp.exe
12-Jun-01 17:01 5.1.2600.22 1,874,688 Ntoskrnl.exe
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.
| Modification Type: | Minor | Last Reviewed: | 9/26/2005 |
|---|
| Keywords: | kbHotfixServer kbQFE kbbug kbenv kbfix kbOSWin2000fix kbWinXPsp1fix KB311706 |
|---|
|