RAS Thread Runs in an Infinite Loop on a Workgroup Installation (311482)


The information in this article applies to:

  • Microsoft Message Queuing 2.0
This article was previously published under Q311482

SYMPTOMS

A remote access service (RAS) thread runs in an infinite loop on a workgroup installation.

CAUSE

When the Microsoft Message Queuing, also known as MSMQ, 2.0 service starts, it starts a thread that waits for RAS notification. This is part of the topology mechanism that enables Message Queuing 2.0 to find the present site and connection. When Message Queuing 2.0 finds its present site, it closes this thread. When you use a workgroup configuration, you do not run the topology code, but the RAS thread is created and never shuts down.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date           Time   Version        Size   File name     
   -------------------------------------------------------
   Jul-27-2001   12:38   5.0.0.720   278,800   Mq1repl.dll
   May-29-2001   15:22   5.0.0.720    14,096   Mq1sync.exe
   May-29-2001   15:22   5.0.0.735    71,120   Mqac.sys
   Jul-27-2001   12:38   5.0.0.735   214,288   Mqads.dll
   May-29-2001   15:23   5.0.0.720    21,776   Mqbkup.exe
   Jul-27-2001   12:38   5.0.0.720    29,456   Mqcertui.dll
   Jul-27-2001   12:38   5.0.0.720    49,424   Mqclus.dll
   Jul-27-2001   12:38   5.0.0.720    29,968   Mqdbodbc.dll
   Jul-27-2001   12:38   5.0.0.720    75,536   Mqdscli.dll
   Jul-27-2001   12:38   5.0.0.735    41,744   Mqdssrv.dll
   May-29-2001   15:23   5.0.0.720    98,064   Mqmig.exe
   Jul-27-2001   12:38   5.0.0.720   263,952   Mqmigrat.dll
   Jul-27-2001   12:38   5.0.0.720   223,504   Mqoa.dll
   Jul-27-2001   12:38   5.0.0.720     7,952   Mqperf.dll
   Jul-27-2001   12:38   5.0.0.737   418,064   Mqqm.dll
   Jul-27-2001   12:38   5.0.0.720     8,464   Mqrperf.dll
   Jul-27-2001   12:38   5.0.0.737    91,920   Mqrt.dll
   Jul-27-2001   12:38   5.0.0.720    70,416   Mqsec.dll
   Jul-27-2001   12:38   5.0.0.720   400,144   Mqsnap.dll
   May-29-2001   15:23   5.0.0.720    14,096   Mqsvc.exe
   Jul-27-2001   12:38   5.0.0.720    24,336   Mqupgrd.dll
   Jul-27-2001   12:38   5.0.0.737   108,304   Mqutil.dll
   Jul-27-2001   12:38   5.0.0.720    64,784   Msmq.cpl
   Jul-27-2001   12:38   5.0.0.720   159,504   Msmqocm.dll

STATUS

Microsoft has confirmed that this is a problem in Message Queuing 2.0.

MORE INFORMATION

The purpose of the RAS thread is to find the Internet Protocol (IP) address of the RAS server, so the topology code does not perform a broadcast call, but rather checks for a specific address. The RAS thread and the RAS notification is not needed in Workgroup mode.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbprb kbQFE KB311482
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