Active Directory Migration Tool does not migrate passwords and reports that the RPC Server is unavailable (311419)



The information in this article applies to:

  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows NT Server 4.0

This article was previously published under Q311419

SYMPTOMS

When you are using the Active Directory Migration Tool version 2 to migrate users and their passwords from a Microsoft Windows NT 4.0 domain to a Windows 2000 domain, the user migration might succeed, but the password migration may fail. If you examine the migration log file, you may see an error message that is similar to the following error message:
2001-10-05 16:31:30 CN=cr3 - Created

2001-10-05 16:31:31 W1:7557 Failed to copy the password for cr3. A strong password has been generated instead. Unable to copy password. The RPC server is unavailable..

2001-10-05 16:31:31 Complex passwords for the users, whose passwords could not be copied, will be stored in C:\Program Files\Active Directory Migration Tool\Logs\passwords.txt until further notice.

CAUSE

This problem can occur if the password export server is unable to resolve the fully qualified domain name (FQDN) of the destination server.

NOTE: Version 2 of the Active Directory Migration Tool requires both NetBIOS and host (DNS) resolution.

RESOLUTION

To resolve this problem, configure the password export server to use the DNS server of the destination domain.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION


Modification Type:MinorLast Reviewed:10/13/2004
Keywords:kberrmsg kbnetwork kbprb KB311419