"Cannot Find Device File: En4060cv.vxd" Error Message Occurs When You Start Windows (311101)
The information in this article applies to:
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98
This article was previously published under Q311101 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you start Windows, you may receive the following error message:
Cannot find a device file that may be needed to run Windows or a
Windows application.
The Windows registry or SYSTEM.INI file refers to this device file,
but the device file no longer exists.
If you deleted this file on purpose, try uninstalling the associated
application using its uninstall program or setup program.
If you still want to use the application associated with this device
file, try reinstalling that application to replace the missing file.
En4060cv.vxd
CAUSE
This issue can occur in the following situation:
- You installed an Efficient Networks SpeedStream 4060 CIP/1483 external digital subscriber line (DSL) modem.
-and- - The modem has been removed or the driver files for the modem are missing or corrupted.
RESOLUTION
To resolve this issue, reinstall the Efficient Networks SpeedStream 4060 CIP/1483 DSL modem.
WORKAROUND
To work around this issue, use one of the following methods.
Method 1: Remove the SpeedStream 4060 DSL Modem from Device Manager- Click Start, point to Settings, click Control Panel, and then double-click System.
- Click the Device Manager tab.
- Click to expand Network adapters, and then click Efficient Networks SpeedStream 4060 CIP/1483.
- Click Remove.
- When the "Confirm Device Removal" message is displayed, click OK.
- When you are prompted to restart the computer, click Yes.
Method 2: Edit the Windows RegistryWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
Remove the reference to the En4060cv.vxd file from the Windows registry. To do so:
- Start Registry Editor (Regedit.exe).
- Locate and click the following registry subkey:
HKEY_LOCAL_MACHINE\System\CurrentControlerSet\Services\VXD\EN4060CV - On the Registry menu, click Export Registry File.
- In the File name box, type En4060cv, and then click Save.
- On the Edit menu, click Delete.
- When the "Confirm Key Delete" message is displayed, click Yes.
- Quit Registry Editor.
- Restart the computer.
Modification Type: | Minor | Last Reviewed: | 12/20/2004 |
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Keywords: | kberrmsg kbprb KB311101 |
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