PRB: "Object Doesn't Support This Property or Method.:'onMove'" Error Message When You Rearrange Properties Within a Product Definition (310971)



The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2000
  • Microsoft Internet Explorer version 6 for Windows XP

This article was previously published under Q310971

SYMPTOMS

If you change the order of properties within a Commerce Server 2000 catalog, you may receive the following error message in Internet Explorer:
An error has occurred in the script on this page
Object doesn't support this property or method.:'onMove'
This problem occurs under the following circumstances:
  • When you use Microsoft Windows XP with Internet Explorer and Commerce Server 2000 BizDesk.

    -or-

  • When you use Internet Explorer version 6 and Commerce Server 2000 BizDesk.

    -and-

  • When you arrange assigned properties within a product definition.

CAUSE

In Internet Explorer 6, the OnMove event is an event property in the form. This problem occurs because Internet Explorer 6 does not recognize OnMove as a function.

RESOLUTION

To resolve this problem, follow these steps:
  1. Open the BizDesk site folder on the drive where you unpacked your Commerce site, and then locate the Common.asp file.
  2. Open Common.asp in a text editor such as Notepad.
  3. Change all instances of OnMove to OnMovex.
  4. In the BizDesk site folder that you opened in step 1, locate the Edit_ProductDefinition.asp file.
  5. Open Edit_ProductDefinition.asp in a text editor such as Notepad.
  6. Change all instances of OnMove to OnMovex.

MORE INFORMATION

Steps to Reproduce the Behavior

  1. Unpack the Commerce 2000 Retail solution site.
  2. Set up the Retail BizDesk client on a Windows XP-based system or a system that has Internet Explorer version 6 installed.
  3. In Commerce 2000 BizDesk, click to expand the Catalogs module, and then click Catalog Designer.
  4. Click View Catalog Definitions, and then click Product Definitions.
  5. Click New Product Definition.
  6. Under Product Properties, in the Assigned properties list box, select a property.
  7. Click Move Up or Move Down to rearrange the order of the product properties.

Modification Type:MajorLast Reviewed:11/17/2003
Keywords:kbfix kbprb KB310971