Error Message: Fatal Error #6834 An Unknown Error Has Occurred (309665)
The information in this article applies to:
- Microsoft Windows Millennium Edition
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98
This article was previously published under Q309665 SYMPTOMS
You may receive the following error message:
Fatal Error #6834
An unknown error has occurred.
In addition, Windows may stop responding (hang) when you connect to the Internet by using America Online (AOL).
CAUSE
This issue can occur if your computer is infected with the W95.SoFunny.Worm@m virus.
RESOLUTIONMicrosoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base: 49500 List of Antivirus Software Vendors
Modification Type: | Minor | Last Reviewed: | 3/17/2005 |
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Keywords: | kberrmsg kbprb KB309665 |
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