Audio Error Message When You Start Windows (309457)
The information in this article applies to:
- Microsoft Windows 98 Second Edition
- Microsoft Windows 98
This article was previously published under Q309457 SYMPTOMS
When you start your computer, you may receive one or both of the following error messages:
The device "Audio Split" could not load the global filter: AEC-Input
filter. Audio services will continue without this filter.
Press any key to continue.
-or-
The device "Audio Mix" could not load the global filter AEC-Output
filter. Audio services will continue without this filter.
Press any key to continue.
CAUSE
This problem can occur when you have Video Phone with ProShare Technology on your computer.
RESOLUTION
To resolve this issue, remove VIASPOXD from the registry. To do this, follow these steps:
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Navigate to the following key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\VIASPOXD - Right-click the HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\VIASPOXD, key, and then click Delete on the shortcut menu.
When the confirmation message appears, click Yes.
- Quit Registry Editor, and then restart your computer.
MORE INFORMATIONThe third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 12/20/2004 |
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| Keywords: | kb3rdparty kberrmsg kbprb KB309457 |
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