BUG: Metabase Changes Lost If IIS Restarted via Application Center Snap-in (309380)


The information in this article applies to:

  • Microsoft Application Center 2000
This article was previously published under Q309380

SYMPTOMS

Metabase changes are not kept across restarts of Internet Information Server (IIS) if IIS is restarted through the Application Center Microsoft Management Console (MMC) snap-in.

CAUSE

Restarting IIS from the Application Center snap-in causes IIS to be "killed" as opposed to shut down in orderly fashion. This causes any metabase changes to be lost.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

RESOLUTION

To avoid this problem, use one of the following methods to stop and start the IIS services:
  • Use the net stop command, and use the net start command.
  • Stop and start the IIS services from the MMC Services snap-in.
For additional information about a similar problem, click the following article number to view the article in the Microsoft Knowledge Base:

286196 IISReset may not save IIS configuration changes

Modification Type:MajorLast Reviewed:12/23/2003
Keywords:kbbug KB309380 kbAudDeveloper
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