Java Programs Are Not Printed in Internet Explorer 5.5 or Later (309349)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2
Microsoft Internet Explorer 5.5 for Windows 2000 SP 1
Microsoft Internet Explorer 5.5 for Windows 2000 SP 2
Microsoft Internet Explorer version 6 for Windows 2000

This article was previously published under Q309349

SYMPTOMS

Java programs may appear blank or empty (or may appear in the background color) when you preview a Web page for printing, and may be blank when you print them. This problem occurs in Microsoft Internet Explorer 5.5 and 6 for Windows 2000.

CAUSE

The Java Virtual Machine (VM) calls the Windows GDI SetDCBrushColor function during print rendering operations. This involves a printer device context. This function does not manage the brush object properly, causing the object not to be rendered correctly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size     File name
   -----------------------------------------------------
   30-Oct-2001  17:48  5.0.2195.4572  222,480  Gdi32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbprint kbWin2000PreSP3Fix kbWin2000sp3fix KB309349