Users Are Unable to Get to Their Mailboxes in a Windows 2000-Based Site After You Take a Global Catalog Server Offline (309223)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q309223

SYMPTOMS

In a Microsoft Windows 2000-based site that contains multiple global catalog servers and multiple Exchange 2000 servers, if you take one of the global catalog servers offline, some users may not be able to connect with their mailboxes.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbbug kbExchange2000SP2Fix kbfix KB309223
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