XADM: The Mailbox Store Does Not Update Content Indexing Scheduling Information from the Directory Service (309204)

SYMPTOMS

A mailbox store may not update content indexing scheduling information during an update from the directory service.

CAUSE

The mailbox store returns the globally unique identifier (GUID) of an object based on different types of information (NTDN, SMTP proxy, LegacyDN, and so on). All of these functions expect the objects to have a mailbox GUID to return failures; this problem can occur if the objects do not have one.

The scheduling occurs in the background, based on timed events. This can result in an inability to process a timed event for a Messaging Database (MDB), which disables background event processing on that MDB until the next mailbox store recycle.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

MORE INFORMATION

The following error message might be logged in the Application event log:

Backgroud thread FbackgroundTimedEvent was halted due to error 0xfffffbde

NOTE: In this error message, the word "backgroud" is a misspelling for the word "background."

The error is Jet_versionStoreOutOfMemory.