The Information Store Stops Responding While You Are Trying to Delete a Folder by Using Windows Explorer (309203)



The information in this article applies to:

  • Microsoft Exchange 2000 Server

This article was previously published under Q309203

SYMPTOMS

When you try to use Microsoft Windows Explorer to delete a folder on an Exchange 2000 server, the Exchange information store may stop responding.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbExchange2000SP2Fix kbfix kbprb KB309203