Meetings that are placed in an owner's calendar by a delegate do not display free/busy information for additional meeting attendees in Outlook (309185)
The information in this article applies to:
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002
- Microsoft Outlook 2000
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
- Microsoft Exchange 2000 Server
This article was previously published under Q309185 SYMPTOMSIn Microsoft Outlook or in Outlook Web Access, you may not be able to view attendee availability if a delegate accepted a meeting for you.
If you have set up a delegate
and have configured your delegate to receive a copy of meeting requests, and if
the delegate views or accepts a meeting request on your behalf before you have
viewed the request, the Scheduling tab in the meeting item
that is created in your calendar only displays the meeting organizer's free/busy
information. The free/busy information of all the other meeting recipients
is displayed as back slashes (\\\\\), which indicates that no information is
available. Additionally, you may see an underlined envelope icon preceding
attendees' names, which indicates that the name is resolved in Outlook.
However, a non-underlined envelope icon with an X through it may also display
for attendees' names, which indicates that their names are not resolved in
Outlook.
In Outlook Web Access, the Availability tab is not present when the meeting owner views the meeting.CAUSE When the delegate views or accepts the meeting request in
behalf of the meeting owner, the information that is contained in the
delegate's meeting request does not have all required information to populate
all the recipients. To see other recipients' free/busy information, the
recipient information has to be fully populated. This occurs because the
meeting request that is sent to the delegate is sent by means of a forward mail
action. When a message is forwarded, the recipient information for all other
recipients besides the originator and the receiver is not fully populated.WORKAROUNDTo see the free/busy information for all recipients, the meeting request must be accepted by the mailbox owner, or the delegate can open the owner's Inbox and accept the meeting request from the owner's Inbox. STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Minor | Last Reviewed: | 7/28/2006 |
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| Keywords: | kbExchange2003preSP2fix kbprb kbcalendar kbView KB309185 |
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