OL2002: Linked Images in an HTML E-mail Message Do Not Print (309171)

The information in this article applies to:

Microsoft Outlook 2002

This article was previously published under Q309171

SYMPTOMS

When you print an e-mail message that contains images that are linked to the Internet, the images may not appear in the printed message.

WORKAROUND

To work around this problem:

Save the mail item locally as an .htm file.
You now have two options.
1. Open the .htm file in Microsoft Internet Explorer, and then print that file.
  -or-
2. You can print images in an HTML message using the following application combinations:
  - Internet Explorer 5.5 SP2 or later and Outlook 2000 build 5205 or later.
  - Internet Explorer 5.5 SP2 or later and Outlook 2002.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This problem occurs when the Hypertext Markup Language (HTML) formatted e-mail message contains linked images on the Internet; saving the e-mail message to your local computer downloads the image so that you can print the e-mail message with the image.

Modification Type:	Minor	Last Reviewed:	7/28/2006
Keywords:	kbbug kbnofix KB309171