Users and Groups Appear as Unresolved SIDs in Object Picker (309143)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2

This article was previously published under Q309143

SYMPTOMS

When you view the security permissions for a folder on a Windows 2000-based server, the security identifiers (SIDs) for the appropriate users and groups are displayed. However, it may take some time for the names that are associated with the SIDs to appear. This delay can be as long as 10 seconds.

This problem occurs only if a Windows 2000-based domain trusts a Microsoft Windows NT 4.0-based domain. In this situation, the Windows 2000-based domain is being used as a resource domain.

CAUSE

The delay occurs because the server attempts to locate the user account in the local domain. This operation is slow to generate a "failure" response.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size    File name
   ------------------------------------------------------
   02-Nov-2001  11:56  5.0.2195.4587  46,864  Secur32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix KB309143