"STOP 0x0000007F" Error Message with Intel LANDesk Management Suite on Multiprocessor Computer (309065)


The information in this article applies to:

  • Microsoft Windows 2000 Server
This article was previously published under Q309065

SYMPTOMS

When you use the Intel LANDesk Management Suite with Windows 2000 on a computer that has multiple processors, the following error message may appear:
STOP 0x0000007F (0x00000008, 0x00000000, 0x00000000, 0x00000000)
Values in parentheses may vary.

CAUSE

This behavior is caused by a multiprocessor timing issue with the Rch.sys driver for LANDesk Management Suite.

RESOLUTION

To resolve this behavior, contact Intel Corporation. Intel is aware of the timing issue and has developed a fix. You can get the latest Rch.sys driver for LANDesk Management Suite 6.4 by going to the Intel Web site and downloading RC641-2.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Intel Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:10/1/2003
Keywords:kb3rdparty kbenv kberrmsg kbnofix kbprb KB309065
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