Access Violation in Internet Information Services When the Web Server Is Under a Heavy Load (308335)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Datacenter Server SP2
Microsoft Internet Information Services 5.0

This article was previously published under Q308335

SYMPTOMS

On a heavily loaded Web server, you may receive an access violation (AV) error in Internet Information Services (IIS).

CAUSE

Under a heavy load, or during stress testing, IIS may stop responding (hang) during a call to the SetLocale function. This behavior occurs when IIS makes many and repeated SetLocale calls, and it is caused by a code deficiency in the SetLocale function pointer.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date         Time   Version        Size    File name
   -------------------------------------------------------
   02-Oct-2001  22:40  5.0.2195.4450  70,416  Metadata.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbWin2000PreSP3Fix kbWin2000sp3fix KB308335