BETA-PRB: Business Desk Catalog Import Errors Occur When You Upgrade to Commerce Server 2002 (308316)


The information in this article applies to:

  • Microsoft Commerce Server 2002
This article was previously published under Q308316
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location from which you downloaded the release.

SYMPTOMS

When you upgrade to Commerce Server 2002 from Commerce Server 2000 or an earlier release of Commerce Server 2002, you may receive the following error after you unpack the site and attempt to access catalogs from the unpackaged Business Desk application:
Business Desk: Critical

Script Error:
Number: 0x889800BD
Description: Custom Catalogs are not supported in this version. The functionality of Custom Catalogs has been replaced by Virtual Catalogs.

Source:
Help File:
Help Context: 0

CAUSE

This error occurs because the Business Desk is outdated and needs to be upgraded.

RESOLUTION

To resolve this problem, upgrade the Business Desk application by unpacking the BlankBizDesk application. To do this:

Add the BlankBizDesk Application

  1. Start the Commerce Server Manager.
  2. Click to expand Commerce Server Manager, expand Commerce Sites, and then select the Commerce site that you want.
  3. In the Task Panel, click Add Application.
  4. Browse to the Blank.pup file.
  5. In the Select Applications dialog box, select the BlankBizDesk application to unpack.
  6. In Select IIS Computers Web Sites and Paths, enter the appropriate information.
  7. In the Unpacking is complete! dialog box, click Finish to close Commerce Server Site Packager.

Add the Business Desk Permissions Resource

  1. Start the Commerce Server Manager.
  2. Click to expand Commerce Server Manager, expand Commerce Sites, and then select the Commerce site that you want.
  3. In the Task Panel, click Add Resource.
  4. Browse to the Blank.pup file.
  5. In the Select Resources dialog box, select the Business Desk Permissions resource to unpack, and then click Add.
  6. In the Global Resource Pointers dialog box, and then click Next.
  7. In the Database Connection Strings dialog box, Site Packager lists the database on which the Business Desk Permissions resource is to be created. If you need to create a new database for your Business Desk Permissions resource, see the documentation for further information.

STATUS

This behavior is by design.

REFERENCES

For additional information on this topic, see the "Upgrading from Commerce Server 2000" section in the Microsoft Commerce Server 2002 documentation.
Modification Type:MajorLast Reviewed:10/22/2002
Keywords:kbprb KB308316
©2002 Microsoft Corporation. All rights reserved.