Microsoft Mouse: You Cannot Install the Basic PS/2 Mouse (308124)
The information in this article applies to:
This article was previously published under Q308124 SYMPTOMS
When you attempt to install a PS/2 mouse, the mouse may not be detected by your computer's operating system.
CAUSE
This behavior occurs if any of the following is true:
- Your computer does not have a PS/2 port.
- You have plugged the mouse into the serial port using a serial port adapter.
RESOLUTION
To resolve this issue, exchange your PS/2 mouse for a serial mouse, and then connect it to the serial port on your computer.
MORE INFORMATION
The PS/2 port is present on most modern motherboards and is used to connect an input device such as a mouse. Some PS/2 ports can also be used to connect a keyboard. The PS/2 port is often referred to as the mouse port.
| Modification Type: | Minor | Last Reviewed: | 1/7/2006 |
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| Keywords: | kbprb KB308124 |
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