Windows Media Player Cannot Play CD-ROM with Both Audio and Data Tracks (307911)


The information in this article applies to:

  • Microsoft Windows Media Player 9 Series for Windows XP
  • Microsoft Windows Media Player 9 Series for Windows 2000
  • Microsoft Windows Media Player 9 Series for Windows Millennium Edition
  • Microsoft Windows Media Player 9 Series for Windows 98 Second Edition
  • Microsoft Windows Media Player for Windows XP Home Edition
  • Microsoft Windows Media Player for Windows XP Professional
  • Microsoft Windows Media Player 7.1
  • Microsoft Windows Media Player 7
This article was previously published under Q307911

SYMPTOMS

When you try to use Windows Media Player to play your audio CD-ROM, you may experience one or more of the following symptoms:
  • Windows Media Player may not recognize some or all of the audio on the CD-ROM.
  • Some of the audio tracks may not be listed.
  • The audio tracks may stop playing too soon.
  • Your CD-ROM may not be recognized as an audio CD-ROM.

CAUSE

This issue can occur if you write to (burn) a CD-ROM so that it contains both data and audio in a one session, and the CD-ROM also has multiple sessions.

RESOLUTION

To work around this issue, use one of the following Mixed Mode CD or CD Extra CD-ROM formatting schemes.

Mixed Mode CD

     Session:1
          Track:1      Data Track
          Track:2      Audio Track
          Track:3      Audio Track
          Track:4      Audio Track

CD Extra

     Session:1
          Track:1      Audio Track
          Track:2      Audio Track
          Track:3      Audio Track
     Session:2
          Data Track
Important When you use Windows Media Player to play a CD-ROM that does not use one of the preceding formatting schemes, you may not be able to play the audio tracks normally.

Note Depending upon what software you are using to burn your CD-ROM, the formatting options may be listed, named, or implemented differently. In this case, consult the documentation that is included with your CD-R or CD-RW device, or contact the manufacturer of the device. Note that as a general rule, you should avoid alternating data and audio tracks in the same session.
Modification Type:MajorLast Reviewed:9/16/2003
Keywords:kbnofix kbprb KB307911
©2003 Microsoft Corporation. All rights reserved.