Volume Is at the Maximum for WAV and MIDI Files and Master Volume Is Inconsistent (305904)


The information in this article applies to:

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP 64-Bit Edition
This article was previously published under Q305904

SYMPTOMS

When you first install audio drivers, the volume for WAV and MIDI files may be set at the highest level for all audio cards. Also, the master volume is not consistent; it is either in the middle or at maximum volume. This behavior occurs with the following audio controllers:
  • Intel 82801AA
  • Via AC97
  • AC97 for Intel 82801AA

CAUSE

This behavior can occur if the volume for WAV and MIDI files is controlled by Windows XP when you install an audio driver.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Intel Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:10/18/2001
Keywords:kbenv kbprb kbsound KB305904
©2002 Microsoft Corporation. All rights reserved.