Age of Empires II: Game Does Not Start as Expected (305582)



The information in this article applies to:

  • Microsoft Age of Empires II Expansion: The Conquerors
  • Microsoft Age of Empires II Gold Edition

This article was previously published under Q305582

SYMPTOMS

When you attempt to start Microsoft Age of Empires II: The Conquerors, the game may not start as expected. Additionally, you may receive a "stop" error message.

CAUSE

This behavior can occur if either of the following conditions is true:
  • You install Age of Empires II: Age of Kings, and then install The Conquerors expansion without first running Age of Empires II.

    -or-
  • You install the version 1.0b patch for The Conquerors on a Microsoft Windows 2000-based computer.

RESOLUTION

To resolve this issue, use either of the following methods, as appropriate to your circumstances.

If You Installed Both Products

  1. Start Age of Kings, and then accept the End User License Agreement.
  2. Quit Age of Kings.
  3. Insert The Conqueror's CD-ROM into your computer's CD-ROM or DVD-ROM drive.
  4. Start The Conquerors.

If You Installed The Conquerors Update v1.0b on a Windows 2000-Based Computer

Note These steps assume that you have WinZip installed on your computer. To obtain WinZip, browse to the following WinZip Computing Inc. Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
  1. Right-click the 1.0b patch file, and then click Open with Winzip.
  2. Click SECDRV.SYS, and then click Extract.
  3. In the Folders/drives box, select Winnt\System32\Drivers, and then click Extract.
  4. Quit WinZip.
  5. Restart the computer.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:1/7/2006
Keywords:kbConfig kbprb KB305582