A reactivation message appears when you start an Office XP program that was installed from an Enterprise edition (304226)
The information in this article applies to:
- Microsoft Access 2002
- Microsoft Excel 2002
- Microsoft FrontPage 2002
- Microsoft Outlook 2002
- Microsoft PowerPoint 2002
- Microsoft Word 2002
This article was previously published under Q304226 SYMPTOMS When you start one of the Office XP programs that was
installed from an Enterprise edition of Office by using a volume license key,
you may receive the following message
Microsoft Office XP edition has detected a significant change in your machine configuration. For Microsoft Office XP edition to continue functioning properly, and to avoid entry into reduced functionality mode, you must reactivate your product. With the product in reduced functionality mode, you will not be able to save or create new documents, and other product functionality will be reduced. For more information about reduced functionality mode, click the Help button.
To start the reactivation process, please insert your Microsoft Office XP edition, and then click the Next button.
where edition is the Office product
that you installed, for example, Microsoft Office XP Professional with
FrontPage. When you click Next, you may receive the following message
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'edition package.msi' in the box below.
where edition package is the name of
the Windows Installer package file that is used to install Office (for example,
Proplus.msi). When you click Exit in the dialog box that displays the first message, the Office
program starts in reduced-functionality mode. CAUSE The first message in the "Symptoms" section can appear if
the hardware on your computer changed significantly since you originally
installed Office XP. When you click Next in this dialog box, the second message appears if you do not have
access to a valid Office source location. For example, if you originally
installed Office from an administrative installation on your network, and you
are not connected to the network, the second message appears.
You do
not receive the second message if you have access to a valid Office source
location. In this case, clicking Next automatically repairs your installation, and neither message
appears the next time you start an Office program.
NOTE: Volume Licensing installations of Office XP do not ever require
activation nor do they ever require reactivation. The text of this message is
displayed in error. RESOLUTIONTo resolve this problem, obtain the latest
service pack for Microsoft Office XP. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English version of this fix should have the
following file attributes or later:
Version Size File name
-------------------------------------------------------
10.0.3110.0 9,996,616 MSO.DLL
Or obtain the Office XP Activation
Update.
For additional information, click
the article number below to view the article in the Microsoft Knowledge Base: 307741 OFFXP: Overview of Office XP Activation Update: October 4, 2001
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Microsoft Office XP
Service Pack 1.
| Modification Type: | Minor | Last Reviewed: | 7/27/2006 |
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| Keywords: | kbHotfixServer kbQFE kbtshoot kbbug kbfix kbOfficeXPsp1Fix kbpubtypekc KB304226 |
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