Error Message: The Identity Certificate Uses an Unknown Signature Algorithm (303731)



The information in this article applies to:

  • Microsoft Internet Explorer 4.5 for Macintosh

This article was previously published under Q303731

SYMPTOMS

When you attempt to access a secure Web site (such as an Internet banking Web site), you may receive the following error message:
The identity certificate uses an unknown signature algorithm.

CAUSE

This issue can occur if you are using Microsoft Internet Explorer version 4.5 or earlier. The issue occurs because the earlier Web browsers do not support the newer security certificates that are used by many secure Web sites.

RESOLUTION

To resolve this issue, download and install Microsoft Internet Explorer 5 Macintosh Edition from the following Microsoft Web site:

Modification Type:MajorLast Reviewed:9/23/2002
Keywords:kberrmsg kbprb KB303731