RESOLUTION
To resolve this problem, only read the value from the
registry if it is 8 bytes long. If the value is less than 8 bytes long, use
default values.
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article. Only apply it to systems that
are experiencing this specific problem. This fix may receive additional testing
to further ensure product quality. Therefore, if you are not severely affected
by this problem, Microsoft recommends that you wait for the next Microsoft
Windows 2000 service pack that contains this hotfix.
To resolve this
problem immediately, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers
and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of this fix has the file attributes (or later)
that are listed in the following table. The dates and times for these files are
listed in coordinated universal time (UTC). When you view the file information,
it is converted to local time. To find the difference between UTC and local
time, use the
Time Zone tab in the Date and Time tool in
Control Panel.
Date Time Version Size File Name
--------------------------------------------------------------
10-May-2001 08:05 5.0.0.735 75,616 Mqac.sys
10-May-2001 08:05 5.0.0.735 220,160 Mqads.dll
10-May-2001 08:05 5.0.0.735 43,520 Mqdssrv.dll
11-Jun-2001 08:02 5.0.0.736 438,784 Mqqm.dll
11-Jun-2001 08:02 5.0.0.736 95,744 Mqrt.dll