Access Violation Occurs in Snmp.exe on Windows 2000 Service Pack 2 (303419)


The information in this article applies to:

  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Professional SP1
  • Microsoft Windows 2000 Professional SP2
This article was previously published under Q303419

SYMPTOMS

When you start Simple Network Management Protocol (SNMP), you may receive the following access violation error after you delete a registry key and then add the registry key again:
Access violation - code c0000005 (!!! second chance !!!)
eax=00000000 ebx=00000000 ecx=00002af9 edx=00040000 esi=002d60d8
edi=00000000
eip=01002ad9 esp=009efef8 ebp=009eff10 iopl=0 nv up ei pl nz ac po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000216
snmp!UpdateMLE+11:
01002ad9 837b2800 cmp dword ptr [ebx+0x28],0x0 ds:0023:00000028=????????
ChildEBP RetAddr Args to Child
009eff10 0100557e 00000000 00000000 00000000 snmp!UpdateMLE+0x11
009eff44 01005426 009eff54 00000000 000000a4 snmp!GenerateTrap+0x53
009eff80 010056a5 00000000 00000000 00000000
snmp!GenerateExtensionTrap+0x84
009eff98 010043c9 00000000 00000000 009effec
snmp!GenerateColdStartTrap+0x10
009effb4 77e837cd 00000000 00000000 00000000
snmp!ProcessSnmpMessages+0xb
009effc0 00000000 00000000 7fffb000 c0000005
KERNEL32!BaseThreadStart+0x52
Image path: C:\WINNT\System32\Snmp.exe
Checksum: 000120B4 Timestamp: Thu Nov 04 16:33:30 1999 (382225DA)
File version: 5.0.2173.1 Product version: 5.0.2173.1

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later: 
   Date         Time   Version        Size    File name
   ----------------------------------------------------
   10-Jul-2001  14:16  5.0.2195.3841  30,480  Snmp.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:MajorLast Reviewed:12/19/2003
Keywords:kbbug kbfix kbnetwork kbWin2000PreSP3Fix kbWin2000sp3fix KB303419
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