Error Message Loading ISP Homepage: Need to Download Visual Basic Scripting Support (303107)


The information in this article applies to:

  • Microsoft Internet Explorer 5.01 for Windows 98 Second Edition
  • Microsoft Internet Explorer 5.0 for Windows 98
This article was previously published under Q303107

SYMPTOMS

When you attempt to use Microsoft Internet Explorer to connect to the Internet, you may receive the following message before your home page can be loaded:

Need to Download visual Basic Scripting Support.

RESOLUTION

To resolve this issue, follow these steps:
  1. Start Internet Explorer, and then connect to the Internet.
  2. Visit the following Microsoft Web site to download Scr56en.exe. Click Download, and then choose to Run this file from current location.

    The following file is available for download from the Microsoft Download Center:
    DownloadDownload the Scr56en.exe package now. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

    119591 How to Obtain Microsoft Support Files from Online Services

    Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
  3. Restart your computer, and then connect to the Internet.
Modification Type:MajorLast Reviewed:9/15/2003
Keywords:kbprb KB303107
©2003 Microsoft Corporation. All rights reserved.