You receive an "Error 1603 Error_Install_Failure" error message when you try to use a feature that is not installed in PowerPoint 2000 (302777)
The information in this article applies to:
- Microsoft PowerPoint 2000
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professoinal
- Microsoft Office 2000 Standard
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Developer
- Microsoft Access 2000
- Microsoft Excel 2000
- Microsoft FrontPage 2000
- Microsoft Outlook 2000
- Microsoft Word 2000
This article was previously published under Q302777 WARNING:This information is preliminary and has not been confirmed or
tested by Microsoft. Use only with discretion. SYMPTOMS When you try to use a feature in Microsoft PowerPoint
2000 that is not installed, you are prompted to insert the Microsoft Office
2000 CD-ROM. When you insert the CD-ROM, you may receive an error message
that is similar to the following: Error 1603
Error_Install_Failure CAUSE This behavior occurs when all the following conditions
are true:
- You have Microsoft Office Standard, Professional, or Small
Business Edition installed on your computer.
- You then install a different edition but the same version
of Office -- either Office Professional or Premium Edition.
- When you attempt to use a feature that is not installed,
you insert the most recently used Microsoft Office CD-ROM into the
computer.
Setup is expecting the CD-ROM from the first installation of
Microsoft Office. RESOLUTION To work around this issue, use one of the following
methods. Method 1: Insert the Earlier Office CD-ROM When you are prompted for an Office CD-ROM, use the appropriate
disc from the first Microsoft Office edition that was installed on the
computer. Method 2: Reinstall Office Follow these steps to reinstall the most recent edition of
Microsoft Office:
- Insert the Office CD-ROM that was installed
last.
- Click Start, click Run, and then type MSIEXEC /i
drive:\data1.msi reinstall=all
reinstallmode=vomus in the Open box, where drive is the
letter of your computer's CD-ROM or DVD-ROM drive.
- Click OK.
| Modification Type: | Minor | Last Reviewed: | 10/13/2006 |
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| Keywords: | kbsetup kbtshoot kberrmsg kbprb KB302777 |
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