The Menu Option to Format Media on the LS240 Drive Does Not Exist (301488)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
This article was previously published under Q301488

SYMPTOMS

The Windows Explorer menu option for formatting the LS240 media does not exist; however, you can format it from a command line.

For example, if you open Windows Explorer, and then right-click the LS240 drive in the My Computer folder, there is no option to format the drive.

CAUSE

This problem occurs because LS240 is a new media and drive type that was released during the development of Windows XP. The format functionality exists for the newer Matsushita-Kotobuki Electronics 240 megabyte (MB) drives but no menu option exists in Windows XP.

RESOLUTION

To work around this problem, from a command prompt, type the following command line, and then press ENTER:

format [volume]

The LS drive will format the media to 240 MB if the media is supported.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The 120 MB SuperDisk Imation drives were manufactured by Matsushita-Kotobuki Electronics (Panasonic) and Mitsubishi Electronics Inc. Panasonic Matsushita-Kotobuki Electronics) has announced a 240MB drive which is compatible with the 120 MB SuperDisk and 1.44 floppy disks.

For more information on this new drive, contact Panasonic. You can also contact Imation at 1-888-466-3456. For technical support for issues relating to the earlier LS120 drives, refer to the following Imation Web site:

http://www.imation.com/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MinorLast Reviewed:1/15/2006
Keywords:kbHardware kbprb kbui KB301488
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