Invalid Page Faults When You Try to Browse the Internet or Use TCP/IP (299932)


The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
This article was previously published under Q299932

SYMPTOMS

When you attempt to browse the Internet or use TCP/IP-related programs, such as Ping.exe, you may receive an error message similar to the following:
IEXPLORE caused an Invalid Page Fault in Module unknown at: address.
-or-
Iexplorer caused an invalid page fault in module aslsp.dll.
-or-
IEXPLORE Caused an Invalid Page Fault in ALSP.EXE.

CAUSE

This behavior can occur if the Aventail Connect Virtual Private Network (VPN) program is installed on your computer.

RESOLUTION

To work around this issue, uninstall Aventail Connect. To do this, contact Aventail for complete information about the uninstall process.

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For additional support information, browse to the following Aventail Connect Web site:

http://support.aventail.com

To research the availability of an update or a patch for the Aventail Connect program, browse to the following Aventail Web site:

http://www.aventail.com

Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kb3rdparty kberrmsg kbInvalidPageFault kbprb KB299932
©2004 Microsoft Corporation. All rights reserved.