Error message may be displayed when a Windows 2000-based client requests a smart card certificate from a Windows Server 2003 certification authority (299847)
The information in this article applies to:
- Microsoft Windows 2000 Server SP1
- Microsoft Windows 2000 Advanced Server SP1
- Microsoft Windows 2000 Professional SP1
This article was previously published under Q299847 SYMPTOMS
On a Windows 2000-based client computer, when you request a smart card certificate from a Windows Server 2003 certification authority (CA), your request may be unsuccessful and you may receive the following error message:
An error occurred while creating the certificate request. Please verify that your cryptographic service provider (CSP) supports any settings you have made and that your input is valid.
Suggested cause:
The CSP you chose has been unable to process the request. Try a different CSP.
Error: 0x80090020 - NTE_FAIL
CAUSE
This problem can occur when you use a Windows 2000-based client that does not have Service Pack 2 (SP2) or later installed.
RESOLUTIONThis problem was corrected in Windows 2000 Service Pack 2.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/13/2004 |
|---|
| Keywords: | kbenv kbprb KB299847 |
|---|
|