MapPoint: "Runtime Error: 16398" Error Message When You Start MapPoint (299823)


The information in this article applies to:

  • Microsoft MapPoint 2002, when used with:
    • the operating system: Microsoft Windows 2000
This article was previously published under Q299823

SYMPTOMS

When you start Microsoft MapPoint 2002, you may receive the following error message:
Runtime error: 16398
MapPoint can't run because its not registered on your system, or it can't be found. Install MapPoint and try again.

CAUSE

This behavior can occur if MapPoint was installed under a different user than the user who is currently logged on to the computer.

RESOLUTION

To work around this issue, use the Run command to start the program. To do this, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type the following:

    c:\program files\microsoft mappoint\mappoint.exe /regserver

    NOTE: It is assumed that you used the default path to install MapPoint 2002. If you changed the installation path, you must change the information in the Open box to reflect this new path.

  3. Click OK. The correct registry entries for the user who is currently logged on are automatically added.
Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kberrmsg kbprb KB299823
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