Train Simulator Error Message: "Setup encountered a disk error while writing to the file" (299743)


The information in this article applies to:

  • Microsoft Train Simulator
This article was previously published under Q299743

SYMPTOMS

When you are trying to install Microsoft Train Simulator, you may receive the following error message:
Train Simulator Setup encountered a disk error while writing to the file C:\Program Files\Microsoft Games\Train Simulator\dialog.dll. Make sure your hard disk is not full and the file is not in use.

CAUSE

This issue may occur if a previous installation was interrupted and the original Train Simulator folder is still present on the system.

RESOLUTION

To resolve this issue, remove the existing Train Simulator folder and start the installation process again. To do this, follow these steps:
  1. Right-click Start, and then click Explore.
  2. In the left frame, double-click Program Files.
  3. Double-click Microsoft Games.
  4. Click the Train Simulator folder to highlight it, and then click Delete.
  5. Quit Windows Explorer.
If the issue continues to occur, follow steps in the following Microsoft Knowledge base article:

258496 Games: How to Troubleshoot Setup Problems in Microsoft Games

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kberrmsg kbprb kbsetup KB299743
©2004 Microsoft Corporation. All rights reserved.