Users Cannot Reach or Resolve the Passport Login Server (299427)



The information in this article applies to:

  • Microsoft Passport 1.3
  • Microsoft Passport 1.4

This article was previously published under Q299427

SYMPTOMS

Users cannot reach or resolve the Passport Login server.

CAUSE

The Passport network servers may be offline.

WORKAROUND

Configure your servers to run in stand-alone mode until the Passport network servers are online again.

Use Passport Administration Utility to change your server to run in stand-alone mode.

MORE INFORMATION

Try browsing to Passport servers directly and ensure that the servers are serving valid responses or are reachable.

Modification Type:MajorLast Reviewed:9/30/2003
Keywords:kbprb KB299427