Check Mark Does Not Appear Next to My Site's Name When a User Signs Out of My Site (299422)


The information in this article applies to:

  • Microsoft Passport 1.4
This article was previously published under Q299422

SYMPTOMS

A check mark does not appear next to my site's name when a user signs out of my site.

CAUSE

This problem occurs when the expire-cookie page does not specify the content type correctly or there is a problem deleting the Passport cookies.

MORE INFORMATION

Cookies may not be deleted from a site for one of several reasons. Test the following items to isolate the cause of the issue:
  • Does your cookie-delete page actually return an image?
  • Does your cookie-delete page attempt to send any content other than the image to the client browser?
  • Is the content type in the header being set to something other than "image/gif" or "image/jpeg"?
Your cookie-delete page should always return an image unless there is some reason why the cookie-delete operation has failed or should fail. Your cookie-delete page is called as an image source (not as a file include) when it is integrated into the Passport network-wide sign-out page that is actually connected to when a user clicks a Sign Out link. This page deletes cookies as served by all Passport participant sites that the user signed in to during that session.

If you believe the problem is caused by a failure to delete the Passport cookies, see the following article in the Microsoft Knowledge Base:

299353 Passport Cookies Are Not Deleted When a User Signs Out

REFERENCES

For more information on Passport sign-out problems, see the following Microsoft Passport Software Development Kit (SDK) Web site:

Passport Sign-Out Problems
http://www.passport.com/sdkdocuments/sdk14/tshoot/tshoot5.htm

Modification Type:MajorLast Reviewed:9/30/2003
Keywords:kbprb KB299422
©2003 Microsoft Corporation. All rights reserved.