Unable to Convert MPEG-2 File to Windows Media Format by Using Windows Media Encoder (299290)
The information in this article applies to:
- Microsoft Windows Media Encoder 7
- Microsoft Windows Media Encoder 7.1
- Microsoft Windows Media Player 7.1
This article was previously published under Q299290 SYMPTOMS
When you use Windows Media Encoder to convert a video file into Windows Media file format (.wmv), you may receive the following error message:
The input media format is invalid (0xc00D0BB8)
CAUSE
This problem may occur in the following situation:
- You attempt to convert a Moving Picture Experts Group 2 (MPEG-2) (.mpg) file to Windows Media format (.wmv).
-and- - Your computer uses a software-based MPEG-2 decoder.
RESOLUTION
To resolve this problem, install a compatible hardware-based DVD decoder in the computer that supports DirectShow (DShow).
To find a list of these devices, please refer to the Microsoft Hardware Compatibility list at the following Microsoft Web site:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
Windows Media Encoder version 7.1 may have compatibility issues with some software-based Digital Video Disc (DVD) decoders.
| Modification Type: | Major | Last Reviewed: | 11/17/2003 |
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| Keywords: | kberrmsg kbprb KB299290 |
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