MapPoint 2002: "Unable to Locate [CD-ROM Drive]" Error Message During Streets & Trips Installation (299048)


The information in this article applies to:

  • Microsoft MapPoint 2002
  • Microsoft Streets & Trips 2002 1.0
This article was previously published under Q299048

SYMPTOMS

When you install either product listed in the "Applies to" section of this article, you may receive the following error message:
Unable to locate [CD-ROM drive]:\osp\1033\osp.msi. Please reinsert your installation media, or restore your network connection, and select OK to continue.
If you click Cancel, you may receive an error message similar to the following:
MapPoint install was incomplete.
Or if you reinsert the product CD-ROM and then click OK, you may receive an error message similar to the following:
Windows Installer: Incorrect command-line parameters.

CAUSE

This behavior can occur if you attempt to run an administrative installation by using the /a switch. This switch is not supported.

RESOLUTION

To work around this issue, follow these steps to create an administrative installation location:
  1. Insert the Microsoft MapPoint or Microsoft Streets & Trips compact disc in your computer's CD-ROM or DVD-ROM drive. Hold down the SHIFT key to prevent installation from automatically starting.
  2. Open a command prompt window, and then type the following

    msiexec /a X:\msmap\data.msi

    where X is the letter of your CD-ROM or DVD-ROM drive.

    The Administrative Installation Wizard starts.
  3. Click Next.
  4. Select a network location for the administrative installation location. For example, select \\machine\share\MapPoint.
  5. Follow the Administrative Installation Wizard on-screen instructions.
When you are finished creating the administrative installation location, users can install MapPoint either through an advertisement or by browsing to the location and double-clicking Setup.exe.

MORE INFORMATION

How to Make MapPoint Available on the Network Through Advertising

After you create an administrative installation location, you can make MapPoint available through advertising. Advertising is a Windows Installer method for making a program available to the user without installing it. When the user attempts to use the program, the program is installed and run.

  1. On the computer of one of the users on your network, open a command prompt window.
  2. Type the following command

    msiexec /jm \\machine\share\MapPoint\msmap\data.msi

    where \\machine\share\MapPoint is the administrative installation location. A shortcut is placed on the user's Start menu. When the user clicks this shortcut, MapPoint Setup is automatically started.
Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kberrmsg kbprb KB299048
©2002 Microsoft Corporation. All rights reserved.