Error 0x8898001C When You Add a Child Category in BizDesk (299002)
The information in this article applies to:
- Microsoft Commerce Server 2000
This article was previously published under Q299002 SYMPTOMS
When you assign a category as a child of another category in Commerce Server 2000 BizDesk, you receive the following error message if the parent category contains an apostrophe in its name:
Errors occurred while loading part of the Business Desk.
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Technical Information (for support personnel)
Error Type:
(0x8898001C)
/retailbizdesk/catalogs/editor/edit_Category.asp, line 926
Browser Type:
Mozilla/4.0 (compatible; MSIE 5.5; Windows NT 5.0)
Page:
POST 324 bytes to /retailbizdesk/catalogs/editor/edit_Category.asp
CAUSE
The apostrophe in the name of the parent category causes the SQL query to be truncated. As a result, the parent category cannot be found.
RESOLUTIONA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Commerce Server 2000 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size Filename
--------------------------------------------
05/17/2001 13:49 36,167 Edit_Category.asp
05/30/2001 19:03 53,710 Edit_Product.asp
05/30/2001 20:48 817 Fixes.txt
WORKAROUND
To work around this problem, do not use an apostrophe in the names of the parent categories.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 10/6/2005 |
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| Keywords: | kbHotfixServer kbQFE kbprb kbQFE KB299002 |
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