SMS: "Connection Test Failed" Error Message During SMS Web Reports Installation (298932)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0

This article was previously published under Q298932

SYMPTOMS

When you try to install SMS Web Reports, you may receive the following error message:
Connection test failed! Please verify you have entered the connection information correctly.

CAUSE

The SMS Web Reports require the use of standard security for the connection to the SQL server. This error can occur if standard security is not enabled on the SQL server. The following requirements must be met so you can install SMS Web Reports:
  • Installation requires Mixed or Standard SQL Security mode, and will not work with Integrated Security mode.
  • When you install the SMS Web Reporting tool, you must type the password for the SA user account on the SQL server.

MORE INFORMATION

When you install SMS Web Reports, Setup must be able to grant READ access to the SQL view objects. This requires the use of the SA account to obtain DBO rights to the SQL view objects.

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug kberrmsg kbprb kbsetup KB298932