Many PPPoE Clients from Third-Party Vendors May Not Operate Properly or Be Installed in Windows XP (298800)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q298800 SYMPTOMS
Many Point-to-Point Protocol over Ethernet (PPPoE) clients from third-party vendors may not operate properly or be installed in Windows XP.
RESOLUTION
If your Internet service provider (ISP) requires the use of PPPoE to make a connection to the Internet, you can use the Windows XP built-in PPPoE client or request a Windows XP-compatible release from either the vendor or the ISP. To make a connection with the built-in PPPoE client:
- Click Start, and then click Control Panel.
- Double-click Network and Internet Connections.
- Click Network Connections.
- Double-click New Connection Wizard.
- Click Next, and then click Connect to the Internet.
- Click The information necessary to set up a connection manually, and then click Next.
- Click Connect using a Broadband connection that requires a username and password, and then click Next.
- Follow the steps in the wizard. You can leave the Service Name box blank. Windows XP then attempts to detect the connection.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 1/15/2006 |
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| Keywords: | kb3rdparty kbenv kbnetwork kbprb kbsetup KB298800 |
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