Event ID 1054 is logged in the application event log (298656)


The information in this article applies to:

  • Microsoft Windows XP Professional
This article was previously published under Q298656
For a Microsoft Windows Server 2003 version of this article, see 324174.

SYMPTOMS

You may receive the following event message in the application event log: Event ID: 1054
Source: Userenv
Type: Error
Description:
Windows cannot obtain the domain controller name for your computer network. (The specified domain either does not exist or could not be contacted). Group Policy processing aborted. The client computer may also experience an extremely slow logon.

CAUSE

This issue may occur if the address for the configured preferred Domain Name System (DNS) server on the client is unreachable or not valid.

RESOLUTION

To resolve this issue, correct the DNS address in the Internet Protocol (IP) properties. To do this, follow these steps:
  1. Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
  2. Right-click Local Area Connection, and then click Properties.
  3. Click Internet Protocol (TCP/IP), and then click Properties.
  4. Select the Use the following DNS server addresses option button if it is not already selected.
  5. Type the correct DNS address in the Preferred DNS server box.
  6. Click OK.

STATUS

This behavior is by design.
Modification Type:MajorLast Reviewed:5/5/2004
Keywords:kberrmsg kbnetwork kbprb kbProd2Web KB298656
©2004 Microsoft Corporation. All rights reserved.