Computer Hangs During Registration After You Redial (297527)
The information in this article applies to:
- Microsoft Windows Millennium Edition
This article was previously published under Q297527
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware: SYMPTOMS
When you re-connect (after you are disconnected during the registration process) to try to complete the product registration, you may receive a "Downloading Online Content" message, and your computer may stop responding (hang). When this occurs, you may be able to recover if you press F1 and then click Re-start Internet Signup.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name
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5/01/01 8:21:07pm 14,795 Dialmgr.js
5/01/01 8:21:07pm 23,278 Migrate.js
5/01/01 8:21:07pm 125,833 Msobshel.htm
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 8/8/2006 |
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| Keywords: | kbHotfixServer kbQFE kbenv kbprb kbQFE KB297527 |
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