OL2002: You Cannot Insert a Signature into a New Message from Word 2002 (297332)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q297332

SYMPTOMS

When you use Send To as a Mail Recipient in Microsoft Word 2002, you cannot insert an e-mail signature that you created in Outlook 2002 or Word 2002.

WORKAROUND

Use the following steps to work around this behavior:
  1. In the Word message, click Insert on the File menu.
  2. Browse to the following location:

    C:\Documents and settings\Profile name\ApplicationData\Microsoft\Signatures

  3. Select the signature file that you want to use.
  4. Click the DOWN ARROW key beside the Insert button.
  5. Click Insert as Text.

Modification Type:MajorLast Reviewed:5/15/2001
Keywords:kbprb KB297332