You receive an "Internal Error 2203" or "Internal Error 2381" error message when you try to install Office 2000 SR-1a (296056)
The information in this article applies to:
- Microsoft Office 2000 (Setup) Service Release 1 (SR-1)
This article was previously published under Q296056 SYMPTOMS When you attempt to install Microsoft Office 2000 Service
Release 1a (SR-1a) to an Office 2000 administration point, so that subsequent
remote installations of Office use the upgraded version, the installation is
not completed, and you receive one or both of the following error messages:
Internal Error 2203 -or-
Internal Error 2381 CAUSE This behavior occurs because of one of the following
conditions:
- The Data1.msi file is marked with read-only permissions.
-or-
- The directory:\Temp\installs
directory does not have SYSTEM as an allowable user permission. Other directory
folders, such as directory:\WINNT\Installer, may
also need SYSTEM set to Full Control.
RESOLUTION To resolve this issue, use one of the following methods, as
appropriate for your situation. Method 1: Data1.msi File Is Marked with READ Permissions If the cause is that the Data1.msi file is marked with READ
permissions, follow these steps to remove the read-only restriction on the
Data1.msi file:
- In Windows Explorer, navigate to the folder that contains
the Data1.msi file.
- Right-click the Data1.msi file, and then click Properties.
- In the Data1.msi Properties dialog box, click to clear the Read-only check box under Attributes, and then click OK.
Method 2: Installs Directory Does Not Have SYSTEM as an Allowable User Permission If the cause is that the Installs directory does not have SYSTEM
as an allowable user permission, add SYSTEM to the list of permissions for the
directory. To do this, right-click the folder and then click Sharing.
| Modification Type: | Minor | Last Reviewed: | 1/7/2006 |
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| Keywords: | kbtshoot kbsetup kberrmsg kbprb KB296056 |
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