SMS: Charting in the Web Reporting Tool Requires that Office Web Components Run Locally (295035)
The information in this article applies to:
- Microsoft Systems Management Server 2.0
This article was previously published under Q295035 SYMPTOMS
When you use the Charting option in the Systems Management Server (SMS) Web Reporting tool, you may receive the following error message:
Charting requires Office 2000 on the client machine.
You may receive this error message even if Microsoft Office 2000 components are installed on the local computer.
CAUSE
This issue can occur because the SMS Web Reporting tool is calling the Office 2000 components by class ID. When this occurs, the "install on demand" feature of MSI does not start, so the feature does not become available.
WORKAROUND
To resolve this issue, run Office 2000 Setup by using the Add/Remove Programs tool in Control Panel, and set Office Web Components (under Office Shared Features) to run locally.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kbenv kberrmsg kbprb KB295035 |
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