Terminal Server Client May Have Keyboard Problems When Shadowed (294300)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP6
This article was previously published under Q294300

SYMPTOMS

A shadowed client session that is running an MS-DOS-based program has keyboard problems after you quit shadowing by pressing the CTRL, ALT, or SHIFT keys.

CAUSE

This problem can occur because when shadowing stops, the server does not reset any residual shift states that may occur from the use of shadow keys.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack

WORKAROUND

To work around this problem, instead of using combination CTRL, ALT, or SHIFT keys for Shadow Hotkeys, use function keys such as F11 or F12.

STATUS

This problem was first corrected in Microsoft Windows NT 4.0 Service Pack 6a.Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:9/26/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kbfix kbQFE kbui KB294300
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