OL2002: The 'Display As' Field Overrides the "Full Name" Field of a Contact (293813)

The information in this article applies to:

Microsoft Outlook 2002

This article was previously published under Q293813

SYMPTOMS

This article applies if you have Outlook 2002 configured for a Post Office Protocol 3 (POP3), Internet Mail Access Protocol (IMAP), or Hotmail account.

When you send a message to a contact, the full name of the contact does not appear.

CAUSE

This behavior occurs when you create a contact and change the Display As field to something different than the full name of the contact, the Display As field overrides the Full Name field. When you send the messages, that contact displays the Display As name. The contact is still listed by the full name in the Outlook Address book.

RESOLUTION

To resolve this behavior, change the Display As field back to the full name of the contact. To do this, open the contact, click the Display As field, and then type an appropriate display name for the contact.

MORE INFORMATION

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

284384 OL2002: Names Added to Contacts Incomplete in Display As

Modification Type:	Minor	Last Reviewed:	7/27/2006
Keywords:	kbprb kbusage KB293813