ACC2000: The SUM Function in a Form Returns an Incorrect Value (293134)

SYMPTOMS

When you run a Microsoft Access project (.adp) form against large tables in Microsoft SQL Server 7.0 or Microsoft SQL Server 2000, the SUM function does not return the same value each time that the form is opened. Instead, a random, incorrect result is returned.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

IMPORTANT: Before you install Microsoft Office 2000 Service Pack 3 (SP-3), you must have Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) installed first. To obtain Office 2000 Service Release 1/1a (SR-1/SR-1a), click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

MORE INFORMATION

On both Microsoft Windows 98 and Microsoft Windows 95, the SUM function may temporarily display the incorrect result while the records are being read. The Sum field updates to the correct number after all the records are read. On Microsoft Windows 2000, the Sum field remains blank until the final result appears.