OL2002: Outlook Does Not Appear in the WinFax PRO 10 Phonebook AutoLink List (292102)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q292102

SYMPTOMS

When you start WinFax PRO Message Manager, Outlook 2002 does not appear in the WinFax PRO External Phonebook AutoLink list.

You cannot link WinFax PRO to Outlook 2002.

CAUSE

This behavior occurs because WinFax PRO version 10 was released before Outlook 2002. Only the e-mail programs that were current when WinFax PRO 10 was released appear in the WinFax PRO External Phonebook AutoLink list.

WORKAROUND

To work around this behavior, click to select the Outlook 98/2000 check box in the WinFax PRO External Phonebook AutoLink dialog box when you want to link WinFax PRO with Outlook 2002.

MORE INFORMATION

To update WinFax PRO with any product or document updates that are available from Symantec, click LiveUpdate on the Help menu in the WinFax PRO Message Manager.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbnofix kbprb KB292102